McDonald's Restaurants (New Zealand) Limited

Fast and efficient service. Food always comes out hot.

Decent McDonalds. Came in here late after an event, and thankfully beat most of the crowd that came in after us. Poor staff looked a little freaked out, and not overly impressed. Having worked in Hospitality, I know the horrors of it going from quiet to manic in a heartbeat. They did well though, the food was reasonably quick, and the usual McDonalds standard.

food is average customer service is alright could be a lot better and your store could use more cleaning

*mcdonalds has the awesome hangover food

VERY unimpressed with the Albany McDonalds on Don McKinnon drive in Albany, I ordered a burger and asked for no onion/pickles, only to find when I got home that there was indeed onion/pickle inside the burger - while it is easy enough for me to pick them out, if I had been a person with an allergy, I would have ended up in hospital.

To add insult to injury, when I phoned the restaurant, the night staff simply picked up the phone and hung up without even responding and did this repeatedly when I tried calling again.

I have made a complaint to the head office, but I would suggest that people avoid this particular branch if they are going to treat their customers in this manner.