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About 018®

At 018®, the service we offer Kiwis is simple. We're the people you call when you're looking for a phone number. It can be for a home or business, an 0800 or 0900 number, a mobile number and we can even help with addresses. In most cases, you can connect to the number by pressing 1*.

Full terms and conditions for 018® can be found here, and (among other things) cover our use of your information and our call recording policy.

Just give us a bell with what you're looking for — the location can be helpful too — and we'll get straight to it. If you call us from your mobile a lot, check out our new 018VIP® service to see if it tickles your fancy.

If you're overseas and looking for a number in New Zealand, your best bet is to use White Pages or Yellow Directory or try using the international directory service of the country you're in.

Woman on her phone with the Yellow NZ logo behind her.
Woman on her phone with the Yellow NZ logo behind her.

There's a small charge for the 018® service and this will appear on your phone bill. To see what your telco will charge, click on their name below.

*Availability of the Direct Connect service is dependent on how your service provider presents your call to 018®. You will not be offered the option to Direct Connect if you call from a prepaid mobile or toll barred phone or if you request an 0900 number.

Mobile 018VIP® service

Ever been out-and-about and need a hand to find a business, person or place? Like the idea of a Personal Assistant at the end of the phone? Our search specialists based in Palmerston North are here to scour the internet when you can't.

Our Mobile 018VIP line will help you jump the queue and get support faster. We will help with all normal directory enquiries as well as store opening hours, sports results, weather forecasts, flight times, and directions from A to B.

  • Call back - If you've given us a curly one, we won't hold you up. We'll give you a call back as soon as we've cracked it.
  • Text back - We'll text you the information you just asked for.

Simply register your mobile number and when you call, we'll recognise your VIP status and put you through to the VIP team.

Best part? No extra cost! Just let us know your number belongs to you and you're away laughing.

Outside of Monday - Friday business hours, you'll go through to our regular 018 service.

A person's hands holding a phone, hitting buttons.
Four people holding Facebook emojis over their faces.

Well the Mobile 018VIP® might be just the ticket

We're at the end of the phone to search the internet when you can't: to make bookings, check movie times and give you directions from A to B.

And best of all there's no extra cost. Just register your mobile number and you're away laughing.

Our search specialists based in Palmerston North will help with all normal directory enquiries as well as shop opening hours, sports results, weather forecasts and flight times.

Four people holding Facebook emojis over their faces.

What else is included?

There's all the usual stuff you get with 018® PLUS…

  • Icon of an ear and sound waves going towards it.

    Personalised Greeting

    We'll know it's you calling, every time!
  • Icon of a cellphone and the texting 3 dots of somebody replying.

    TextBack

    We'll text you the information you've just asked for
  • Icon of a cellphone and an arrow to indicate a callback.

    CallBack

    If you've given us a curly one, we won't hold you up. We'll give you a callback as soon as we've cracked it.

The VIP Team

Our Kiwi search specialists have amazing local knowledge. We’re here for you Monday to Friday during business hours. After hours, you’ll go straight to our regular 018® service.

  • How does 018VIP® work?

    When you register your mobile number, we'll know it's you and scoot your call straight to the VIP team.

  • What does 018VIP® cost?

    There's no extra cost — it's the same as the regular 018® service.

  • But what's the catch?

    No catches. We just get that people calling when they're out and about have different needs so we're here to help.

Martin - Mobile 018VIP® Customer

The trial was in our opinion a resounding success! The team were so helpful & backed up their diligence with a text for new contact creation or immediate use of the number supplied. It was a real pleasure to be part of something many Kiwis, I'm sure, will thoroughly enjoy.

We love to chat!

If you have any questions about 018® or the 018VIP® service, you can fill out the form below.

If you prefer, our fax number is 0800 114 753 or if snail mail is your thing, you can write to us at:

018® / Yellow® 604 Great South Road Penrose Auckland 1051

or

018® / Yellow® PO Box 17157 Greenlane Auckland 1546