PBT Couriers Limited

On time but tracking was a bit average

Worst courier company EVER!! claim that their driver delivered my package! they said " your item was delivered to and sign for by Jean on the 4th of Sept have you checked the letterbox or front door?" Like bitch!! if the delivery driver had delivered my item to me and it was signed for by ME then it would have been handed to me you fuvkn tool and I wouldnt be contacting youll regarding my missing package! they cant be trusted! they need to really check their drivers and see if they should be firing them! PBT couriers cant be trusted!

We have recently got 2 parcels delivered from them superfast and without a hitch. Ordered online from new balance and while the email said it will take 3-4 business days, it arrived in 2 days. Happy customer.

Literally sat on the phone for 45 min waiting for someone to answer. Then they had transferred to another department that took half an hour . Terrible service not hard to employ someone

Worst transport service I'v ever experienced
I'v been working with them with my company for 4 years. The courier service is not bad to date. The transport one in the last 6 months has been a disaster.If you have a business that needs to ship large parcels on a pallet just stay away from them! Lately the quality of the service has collapsed. It takes them 2 to 3 weeks to deliver even a medium sized box. We shipped with them a pallet in early November and they didn't delivered it yet! But of course the billed it and it seems that we cannot even apply for a refund. They are just ridiculous. Stay away, worst transport and customer service I'v experienced in 30y+ of my career.