Big Save Furniture

First of all, it's impossible to get through to anyone when you have an existing order, but when you select the sales department, then suddenly staff from the store answer the phone.

The staff at this location managed to jot down the incorrect information for our order, lost the order, then delivered something that was not what we wanted. This went on for WEEKS.

The staff seem to be trained to always tell us the store manager is "on the phone", and we can no longer trust anyone's word when they say "someone will call you right back" or "we will call you back in 5 minutes" -those two statements usually mean no one will call back and that we will have to chase them up ourselves.

Worst customer service ever.

Wow they have an amazing range of furniture and there is something for all budgets. I was looking for a recliner chair, but unfortunately they didn't have one that would match my lounge suit, but they did have a good selection of chairs available.

We went to the Kilbirnie store as it is more local to us.

There is free parking outside and the store is clean and really well laid out.

We found the couch, bed, draw set and a dining table we liked and after agreeing a delivery fee of $60 we placed our order and are very happy with the furniture.

Overall, friendly staff and a great store.

God store, a big range of choices there. Alright quality and reasonable price. Customer service is nice too, quick and friendly.

very good collection of furniture loved the warehouse sale . We bought a dining suite from here and its really awesome really good service from manager too .