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Main - 0800 878 787
108 Durham Street, Tauranga 3110
- Categories
- Charitable Trusts, Electricity Supply
- What Makes Us Different
- Trustpower is here for the long haul. We started in the 1900s and have been serving communities and businesses ever since. We believe in providing access to utilities that deliver comfort, convenience, connectivity, and value.
General Info
We supply power, phone, internet and gas - for your home and your business. We'll help you build a solution around your needs. Please visit our website for information on our services, plans and pricing, our customer service and benefits. Or call us today - our customer service representatives have the knowledge to answer your questions and give you the right advice. Our services: Electricity and gas (incl. bottled LPG), Phone and internet (incl. Ultra Fast Broadband)
Reviews
10/19/20
I've had nothing but issues with trust power. Joining was a nightmare as they took over a week to have the interenet connected because they never sent me a modem. Then the fridge I had ordered took two months to come and somehow everyone in the web chat is utterly useless.
01/18/20
Trustpower has great phone service! You do not have a long wait and when spoken to the customer service is superb.
03/12/19
Recently joined with Power and broadband. I wasnt impressed with their registration process. Having to re-do everything over the phone even though I had a confirmation email with online registration completion. Worst customer service
02/08/19
I agree with the review by James. SO extremely expensive, but very lovely to deal with. We were paying around $350 a month for power, when we changed to another company, it dropped straight down to around $90 a month. When trustpower called us to try and get us to stay (the lady on the phone was very nice) she asked what our new rates etc was and straight up said "no, we cannot do anything near that low, we can offer you $50 credit, but if you leave within the next 12 months you need to pay us back"
It's a shame their pricing can't match their customer service.