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Trustpower

Open Now
8:00 am - 6:30 pm
Details

Contact Info

Phone:

Main - 0800 878 787

Address:

108 Durham Street, Tauranga 3110

Servicing:
Auckland Region, Bay Of Plenty, Canterbury Region, Gisborne Region, Hawkes Bay, Manawatu Region, Marlborough Region, Nelson Region, Northland, Otago, Southland Region, Taranaki, Timaru Oamaru Region, Waikato Region, Wairarapa, Wellington Region, West Coast, Whanganui Region
Email:

General Info

We supply power, phone, internet and gas - for your home and your business. We'll help you build a solution around your needs. Please visit our website for information on our services, plans and pricing, our customer service and benefits. Or call us today - our customer service representatives have the knowledge to answer your questions and give you the right advice. Our services: Electricity and gas (incl. bottled LPG), Phone and internet (incl. Ultra Fast Broadband)

Categories
Charitable Trusts, Electricity Supply
What Makes Us Different
Trustpower is here for the long haul. We started in the 1900s and have been serving communities and businesses ever since. We believe in providing access to utilities that deliver comfort, convenience, connectivity, and value.

Reviews

Rate this business

10/19/20

I've had nothing but issues with trust power. Joining was a nightmare as they took over a week to have the interenet connected because they never sent me a modem. Then the fridge I had ordered took two months to come and somehow everyone in the web chat is utterly useless.

03/28/20

Great and friendly service. Highly recommend.

01/18/20

Trustpower has great phone service! You do not have a long wait and when spoken to the customer service is superb.

03/12/19

Recently joined with Power and broadband. I wasnt impressed with their registration process. Having to re-do everything over the phone even though I had a confirmation email with online registration completion. Worst customer service

02/08/19

I agree with the review by James. SO extremely expensive, but very lovely to deal with. We were paying around $350 a month for power, when we changed to another company, it dropped straight down to around $90 a month. When trustpower called us to try and get us to stay (the lady on the phone was very nice) she asked what our new rates etc was and straight up said "no, we cannot do anything near that low, we can offer you $50 credit, but if you leave within the next 12 months you need to pay us back"

It's a shame their pricing can't match their customer service.