Novus Windscreens

Really disappointing service, have had 2 windscreens repaired in the same vehicle this year only months apart. 14.02.14 When they installed the first windscreen they never secured the mouldings properly, hence they blew off while driving down the road. Novus stated that they would replace them to date this has not happened!!!. The second windscreen was replaced on Tuesday 10.06.14 again the rubber mouldings around the window are buckled and sticking out like a dog's hind leg - not only 1 moulding but 3. Contacted Novus to have sorted out, to which they assured me that they would phone me back and have someone look at it - again no reply so far. Shoddy work, bad customer relations. You are suppose to do job to be proud of and something that your customers would recommend to other potential clients. Not on your life Novus would I recommend you.

They replaced my rear windscreen on my car, they were fast and really nice and did a good job but they put my window wiper on backwards so now my wiper blades wipe my boot instead of my window! The windscreen wasn't cheap either

Need to use Novus in light of crack on windscreen and claim made through AA insurance. The phone call for booking in was prompt and they offer both onsite fixing as well as a mobile service that can come to you to fix. I have found Novus workmanship to be good in the times they have needed to repair my windscreen. Thankfully I chose excess free windscreen cover so no cost. This is a must in NZ for your insurance as so many road works going on and inevitably a car or truck will flick stone up at some point. Had at least six repairs in last five years and one needed a new windscreen! Novus are aligned with AA car insurance for windscreen repairs so clearly AA are confident of Novus's performance to deliver as well.

Super good job of fixing my crack

Very happy with the service and the communication! Needed to have my rear window repaired and was booked in quickly and repairs were fabulous!