Pegasus Health

They were great with my son and we didnt have to wait long before he was seen by a doctor

What a brilliant service! We had our first trip to the new centre a few weeks back and it was great, the entertainment for young children was great and kept my little one quiet and happy while waiting to be seen. Staff are always so helpful and friendly. The new place is so clean and functional, overall I was very impressed with the service we received.

Can only speak of my experience last night. Took my elderly mother there as was trying to avoid long waits in the A&E. Ended up being there for 3.5 hours, with most of the time sitting around. My mother was attended to for about 20 minutes all up within that time. I ended up having to inquire as to how much longer, then to be told, that her blood test may take another 1.5 hours, which wasn't explained to us before. As it was already well past 10pm and my 88 yr old mother was fading fast then I said we'd have to leave (and there was no-one left in the waiting room at this time either!). The Reception woman left also was either ill trained or just fairly useless and left us waiting at the reception trying to pay the bill, whilst she chit chatted with one couple who had just walked through the door (even they looked at us awkwardly). Having said that, we came across one nurse who was wonderful and was doing her best. The 2 stars are entirely for her.

They were great with my daughter and we were seen very quickly

I went here for a scan. The place was packed and staff seemed very overwhelmed and under staffed! despite this all staff were pleasant and friendly! The lady who did my scan was friendly and professional!