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Trade Depot Limited

Closed Now
8:00 am - 6:00 pm
Details

Contact Info

Phone:

Main - 09 636 1111

Address:

306 Neilson Street, Onehunga, Auckland 1061

Servicing:
Hawkes Bay, Manawatu Region, Marlborough Region, Nelson Region, Northland, Gisborne Region, Canterbury Region, Bay Of Plenty, Auckland Region, Otago, Whanganui Region, West Coast, Wellington Region, Wairarapa, Southland Region, Taranaki, Timaru Oamaru Region, Waikato Region
Email:

Other Email:

General Info

Trade Depot was founded with the single mission to provide Kiwis with beautiful and functional home improvement products at affordable prices with great backing and service.Our key product focus is providing the best online products in Bathrooms, Kitchens, Appliances, Laundry, Heat Pumps, Lighting, Tools, Hardware, Plumbing and Electrical in New Zealand. We are continuously refining and expanding our ranges in these categories.We're proud employers of around 100 people including dedicated product service professionals, IT & ecommerce specialists, product specialists and a great customer service team.As a 100% NZ owned business, we value and support the great Kiwi DIY mindset and believe that you don't have to pay a premium for good quality product but also shouldn't have to throw your money away on low quality items. Our extensive experience in the building and home improvement industry, combined with excellent product knowledge and an efficient supply chain has allowed us to bring you modern aesthetics and exceptional quality on a budget. We know this and that's why we stand behind each and every one of our brands we stock.Our international partners include some of the world’s largest manufacturers with excellent production, research & development and quality control systems. Many of our brands are emerging leaders enabling us to deliver on that quality without the excessive premiums a label on a box can bring.We've seen our business grow incredibly year on year and that has allowed us to continuously pass on extensive savings as our buying power and volumes increase. We don't waste resources on opening flash stores and focus primarily on expanding our distribution centres throughout the country so that our goods can get to customers from all corners of New Zealand faster.Of course we appreciate that you should be inspired and engaged when browsing our range and that you can talk to our product experts before you buy. That's why we will continue to add showrooms to our distributions centres. They also allow us to offer Click & Collect services in more areas so you can get your goods when you want and further save on freight.

Payment Options
cash, visa, mastercard, financing available, paypal
Categories
Home Improvement, Bathroom Fittings, Heat Pumps, Home Appliances, Kitchen Appliances, Kitchen Fittings & Design, Kitchenware, Laundry Supply & Equipment

Reviews

Rate this business

11/23/20

Very nice customer service and had what we were looking for.

11/05/21

Unbelievably bad experience! We ordered couple of things, one of which was TDX Sealant Bathroom Silicone - Clear. This one came half full (even less to be straight), totally unusable. Attempt to contact company via support resulted in nothing. More than two weeks of waiting for Fresh desk ticket to be attended and still nothing. Attempt to call to the company also resulted in nothing. We were sent back to ... same useless Freshdesk site :)

10/23/16

Dropped in here to look at a new kitchen sink. Was really helpful and had everything on display. What a variety of products! Was super helpful and just drop around the back to pick things up. They were half the price of a hardware store!

10/25/18

Absolutely un-professional and inefficient service! Placed a large order and their 'free delivery service' offered is poorly managed. Numerous phone calls and emails to them to find out that my order had been sitting with the transport company for several days - awaiting delivery! I had to call the transport company myself to expedite the delivery, only to find items missing from the order! More phone calls and emails to Trade Depot to find out where the missing items were and when they will be delivered, and I'm still waiting for the information - 1 week later!!!!
I will never again buy online from Trade Depot - and I strongly recommend anyone else considering buying from them to shop elsewhere!

07/30/19

Whenever I go there to buy any electrical item, the staff says no stock and push me to buy more expensive item.