Samsung Customer Service Plaza

Closed Now
8:30 am - 5:00 pm
Details

Contact Info

Phone:

Main - 09 415 7900

Address:

21 Airborne Road, Rosedale, Auckland 0632

Email:

General Info

Samsung Customer Service Plaza's repair centre has been delivering New Zealand customer's with exceptional service since May 2008. ###We undertake over 3,000 repairs each month and service a wide range of Samsung appliances and devices, these include: * Refrigerators * Washing machines * Dryers * Televisions * Home theatre systems * Monitors * Microwaves * Vacuum cleaners * Mobile phones * Tablets * Digital cameras ###Nationwide service For all hand-held devices including mobile phones, tablets and digital cameras ###On-site service for any area between Warkworth and Huntly We offer an on-site service for all of your whiteware and audio-visual product requirements. ###Our team adheres to the strict service standards set by Samsung Electronics New Zealand. We are committed to achieving customer satisfaction through delivering you with great service and high-quality repairs. Give us a call or visit our website for more information today - we look forward to meeting you.

Categories
Telephone Repairs, Appliance Repairs & Servicing, Electrical Appliances, Home Appliances
What Makes Us Different
We undertake over 3,000 repairs each month and service a wide range of Samsung appliances and devices. We have been delivering our clients with exceptional solutions since 2008 and are committed to achieving customer satisfaction through delivering you with great service and high-quality repairs.

Reviews

Rate this business

12/06/19

Good customer service but hard to get through sometimes which can be frustrating.

01/30/20

Zero star for the Samsung customer care service. I don't normally buy this brand, however our brand new apartment comes with a Samsung fridge. And this brand new fridge is broken on the first day. Their technician was a Korean guy, and he kept challenging me and claim Samsung should not produce a faulty product. he started blame on me as a user. if you want to get blame by the Samsung staff, buy Samsung product. I won't.

09/24/19

Generally very helpful and I had a satisfactory couple of interactions with them.

08/07/20

Not sure what happen with Samsung, they good at marketing their products, but the after sales service is pretty bad. don't think I will consider buying any Samsung product.

07/27/22

I took my phone to the service centre. Brilliant service by young lady at reception. Thank you. Could not have been better.