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Main - 09 634 3704
118 Hugo Johnston Drive, Penrose, Auckland 1061
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- Category
- Courier Services
- What Makes Us Different
- At **Fastway Couriers Wellington**, we offer a unique approach to courier services; specialising in economically priced, personalised courier delivery and pickup services for businesses, large and small.
- Associations
- Franchise Association
General Info
Fastway Couriers is your friendly courier expert. We can provide your business and customers a friendly, reliable service and the opportunity to save on delivery costs. You have the peace of mind of transparent pricing with no hidden charges as Fastway Couriers is one of the only transport companies in New Zealand not to add fuel charges. We believe in making the process of using a courier service easy, comfortable and convenient for our customers - we can deliver on that promise thanks to the dedication of our franchise partners and their ongoing commitment to provide an unrivaled level of customer care for the 5 million parcels we move each and every year.
Reviews
08/13/14
We suggest you don't have anything to do with a company like this that is rude, breaks so many parcels, is beyond difficult to get hold of and doesn't do what it says it will. We are so happy to leave them and we highly recommend Parcel Express as a much better alternative. Cheaper rates, and you'll even get follow up phone calls to check if you are happy! We've had breakages and the most crazy rude comments from their staff. They are ignorant and bullies. BEWARE BEWARE.
12/18/19
I have had mixed levels of service with this company. Sometimes they do not show up on the day to pick up parcels, sometimes they do. Sometimes the parcel is delivered quickly, sometimes it stays at the sorting centre for days before you contact them and then they do something about it. Deliveries from big stores eg Briscoes do very well - comes on time, can deliver lots of large boxes safely.
01/11/16
Extremely disappointed with their service. Probably the worst courier service I've ever come up with. Got a calling card but when I go to their website it said the calling card number is invalid so I couldn't arrange a re delivery. When I called them they were asking about a label number on the calling card but the label number field was empty on my calling card. Then they asked for the calling card number and then they said even they can't find that on their systems. After a hassle I arranged a re-delivery and they said leave the calling card signed on the front door and they will delivery the package on the next day. I waited two days but didn't get the package. Their website says they will return the package to sender if they can't deliver it to the address so I rang them and said I'll come to pick it up. It was a chair I ordered and when I go there they didn't give me any help to put that in my car. They just gave me the package. I could have just gone to the seller and pick up the package myself!
11/16/16
The Absolute worst courier company I've used for my business, and I've used 4 different companies over the past 7 years! From regularly breaking goods getting sent to charging me for services not delivered!! This is a very serious matter which I've reported to Consumer Affairs, took months to cancel my contract with them and get money back for tickets I already paid for but didn't use. If you use these guys, I strongly suggest you check every single Rural Delivery Charge they bill you for, 90% of mine were BOGUS!