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Main - 09 634 3704
118 Hugo Johnston Drive, Penrose, Auckland 1061
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- Category
- Courier Services
- What Makes Us Different
- At **Fastway Couriers Wellington**, we offer a unique approach to courier services; specialising in economically priced, personalised courier delivery and pickup services for businesses, large and small.
- Associations
- Franchise Association
General Info
Fastway Couriers is your friendly courier expert. We can provide your business and customers a friendly, reliable service and the opportunity to save on delivery costs. You have the peace of mind of transparent pricing with no hidden charges as Fastway Couriers is one of the only transport companies in New Zealand not to add fuel charges. We believe in making the process of using a courier service easy, comfortable and convenient for our customers - we can deliver on that promise thanks to the dedication of our franchise partners and their ongoing commitment to provide an unrivaled level of customer care for the 5 million parcels we move each and every year.
Reviews
01/03/17
Although I have used this company for years, have always had good couriers, find customer service great in general. I must point out that they have major issues with rural delivery, more to the point the stickers, you buy the stickers, I realized now (after years) that you often get charged twice for these RD stickers as they do not stick to satchels and easily come off. I advised fastway about this a year ago and still the stickers are the same quality (I now cellotape them on & get a fraction of 'missed' RD charges. makes me wonder how much I have paid over the years as I never used to check them. strongly advise checking any RD charges as there is a chance you will be charged twice,
05/09/18
Absolutely useless! Courier left calling card even though two people were home and never heard him. Have tried twice online to request re-delivery, rang them 3 times and still they say they are waiting for re-delivery instructions. Helpdesk claim that can only contact depot by email but either way nothing happens. Have been waiting for re-delivery for over a week now. We are in Massey Auckland so not difficult to deliver to.
11/17/16
The WORST courier company I have ever had to deal with! Their customer service staff are passive agressive, never get back to you or take ownership for their mistakes and appalling rough handling of merchandise has led to a ridiculous number of breakages. Never, ever use them.
11/16/17
Have had excellent service. Usually quick delivery between towns. Hassle free as they pick up from your door and can leave instructions for pick up if not going to be home. Service through TradeMe is also very useful and been hassle free.