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Main - 09 634 3704
118 Hugo Johnston Drive, Penrose, Auckland 1061
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- Category
- Courier Services
- What Makes Us Different
- At **Fastway Couriers Wellington**, we offer a unique approach to courier services; specialising in economically priced, personalised courier delivery and pickup services for businesses, large and small.
- Associations
- Franchise Association
General Info
Fastway Couriers is your friendly courier expert. We can provide your business and customers a friendly, reliable service and the opportunity to save on delivery costs. You have the peace of mind of transparent pricing with no hidden charges as Fastway Couriers is one of the only transport companies in New Zealand not to add fuel charges. We believe in making the process of using a courier service easy, comfortable and convenient for our customers - we can deliver on that promise thanks to the dedication of our franchise partners and their ongoing commitment to provide an unrivaled level of customer care for the 5 million parcels we move each and every year.
Reviews
07/25/17
Courier came and collected my parcel when requested. I have not had issues with them. I have also had thing s delivered to me by Fastway - always a smile from the courier and no problems with condition of the packeage etc.
I will use Fastway again
07/17/17
Dreadful. Repeated mistakes as a trade me user. as a sender and receiver. if it is delivered wrongly you will have to go and retrieve your parcel. If it is sent wrongly you will be told they never picked it up.... even if you personally gave it to the driver, you are still mistaken.
01/15/19
The Fastway guys work in my area (North Shore, Auckland) have been doing great jobs for years, they are the only couriers company could compare with NZ post, DHL with fast and reliable services.
08/02/18
Unbelievably bad service. I have yet to receive my parcel which left Christchurch 8 days ago. The overseas call centre was patronizing and of no help what so ever. I have, and they seem to have, no idea where my package is. It appears to still be sitting in the depot in Auckland and has been for 5 days. I stressed to the Phillipine call centre (3 times trying to follow up my parcel) that this compromising my business and they were totally disinterested. The courier phone number was not connected so I have no other options.
Appalling and I would not use if I am given a choice.
03/12/19
Worst company I have ever dealt with. The courier was specifically asked to drop the parcel off at one of the assigned retailers, instead went to my daughter's address, didn't ring when he arrived as she lives in an apartment block and took the parcel back to the depot telling my daughter that they did not deliver to the mini mart in Durham Street, only to find through a customer representative that they do indeed deliver and will be delivering the parcel on Monday. When I checked the tracking it said it had been delivered to the 22 Durham and rung the retailer only to be told that the parcel had not been received. This is 5 days after Briscoes arranged the courier for me from the store in Wellington to be delivered to Auckland. Will never use this company again and highly recommend others do not either.