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Main - 09 634 3704
118 Hugo Johnston Drive, Penrose, Auckland 1061
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- Category
- Courier Services
- What Makes Us Different
- At **Fastway Couriers Wellington**, we offer a unique approach to courier services; specialising in economically priced, personalised courier delivery and pickup services for businesses, large and small.
- Associations
- Franchise Association
General Info
Fastway Couriers is your friendly courier expert. We can provide your business and customers a friendly, reliable service and the opportunity to save on delivery costs. You have the peace of mind of transparent pricing with no hidden charges as Fastway Couriers is one of the only transport companies in New Zealand not to add fuel charges. We believe in making the process of using a courier service easy, comfortable and convenient for our customers - we can deliver on that promise thanks to the dedication of our franchise partners and their ongoing commitment to provide an unrivaled level of customer care for the 5 million parcels we move each and every year.
Reviews
06/02/21
We have not had a good experience with Fastway Couriers, now called Aramex. Sometimes our parcels have not been collected for days. I've phoned and they say they will call me back, but they don't. I've now stopped using Fastway Couriers, now Aramex.
02/04/19
This is the worst possible service! I have called the CALL CENTER IN THE PHILIPPINES even I am based in Auckland. I called them 3 times last week to change the pick up address and pick up my parcel. NOTHING HAPPENED. No changes of pick up address and no pick up happened!!!!!! Today I called again. They can not assure me that they can pick up today!!!!!!! WORST COURIER EVER! Please do not use this courier anymore. just worst and a total nightmare! A GUY FROM AUCKLAND WAS SO RUDE OVER THE PHONE, TELLING ME to now complain in the Philippine call centre! Whats the problem? My complains are VALID!!! Whoever the guy is please CHANGE YOUR ATTITUDE! RUDE!
11/09/16
Waiting at front door for item, was apparently delivered while i was standing there...?
Called customer service who were rude then claimed the driver was almost here and he is known for doing this - marking items as delivered before they are to meet deadlines. Next day its still not here and no one has any idea of previous conversations. DO NOT USE THESE CLOWNS.
08/31/17
Very rude and poor customer service. The person on the phone was very impatient and they have very bad attitude speaking to us. Would 100% not use their service again.
05/04/17
The worst customer service I have ever experienced. Huffing and puffing on the phone. A courier service who walk away from a building because they don't know how to get into a building is insane and creates more work for themselves as they will have to return the parcel....... this is 2017 - and the whole point of a courier service is to deliver something. When a delivery service can't deliver a simple parcel a door ... well then it's not really a courier service. I may as well ask a taxi driver to pick it up or pick it up myself..... nobody seems to know what's going on from customer service to driver and the whole thing has been a complete and utter disaster. I will never use them again for anything. I would give it 0 stars if I could. Horrendous.