Absolutely the worst customer service I have ever seen. The store was not busy when I went to go pay, not only did I have to wait for the girl to notice I was waiting to be served while she stood there unpacking stock, when she finally did see me, she did not greet me or say anything at all. I handed her my item and the only words she ever said were "12.99" and "here you go". This is appalling and unacceptable, she did not try to make conversation, she did not even look at me the entire time, then at the end of the transaction, she did not even hand me the bag, she left it on the desk and said "here you go" and walked off. She did not seem to like her job and its apparent by her lack of interest and customer service. I've been to ValleyGirl Albany and always get great service with a smile and I feel welcome in their store. Please train your staff to have basic customer service skills, the girl who served me was extremely rude and I would not be coming back to visit any time soon.
Went to the St lukes store as I was not impressed with the Queen St store and experienced service with a smile! These girls know a thing or two about good customer service and the store was very well appointed.
Just went to Valley girl on Queen St and experienced the most disgusting and appalling service! The girls there were un helpful, rude and not interested in showing any kind of customer service. It quite clearly showed that they didn't want to be there. Please hire people who know how to give service with a smile, wont be going back there in a hurry.