Was at Tony's restaurant in Henderson just last night and had the worst experience ever! We waited for more then two hours for the whole Special Set Menu to be served and ended up having to take the dessert home (not normally allowed) because we couldn't wait any longer. To wait that long just for the food to taste like it had been zapped in a microwave is ridiculous.
Entrees: Spare ribs were crispy burnt and black/dry on the corners then drowned in sauce, what was supposed to be Cheese and bacon wedges turned out to be just Wedges with the sour cream & salsa on side bowls to fill up the plate, Seafood Chowder was full of chopped up celery more then any seafood and not very creamy at all.
Mains: Lamb shanks fell away easy off the bone but again drowned in yuck sauce that killed it, the spinach and mash again zapped in a microwave. Chicken supreme was dry and plonked on the plate with the sides looking like they were recycled from a previous meal, Eye fillet Mignon was probably the only best looking meal but failed as a 'well done request'.
Children’s Menu: Bangers 'n Mash was disgusting the sausages tasted off! peas looked and tasted like they were still frozen, mash had some kind recycled soy sauce spread over it, Ice-cream Sundae looked like mock cream with a line of chocolate syrup.
The Manager on duty at the time came over and demanded we pay for drinks on top of the Special Set Menu because this was part of the conditions, this was addressed after we were half way through our meal!! Very unprofessional in front of our whole family blaming and cursing the waiter and scared our kids that she stood over, she apologized after but doesn't excuse us having to put up with the whole ordeal for more then 2 hours!! Disappointed. Especially after we found out the Owner is also the Head Chef.
13 Edsel St Henderson Auckland