'No business, regardless of size, can afford to be difficult to access - Telephos provides the perfect answer! Your contact centre can be in-house or outsourced - either way, it should help people to utilize your services and encourage them to buy your products.'
As the only New Zealand-owned company providing a complete Telemarketing, Training and Contact Centre Consulting Service at a professional level we can help you in the following areas: - Telephos provides the perfect answer - Call Centre Communication Skills, including Customer Service, Telephone Sales - Telephone Debt Collection Skills - Outbound Telemarketing and Telephone Account Management - Team Leader and Call Centre Manager mentoring and development - Contact Centre set up, management and Strategy Planning - Training and Needs Analyses - Writing and presenting training programmes - Coaching & one to one mentoring - Contact Centre assessment, process identification and streamlining / reorganisation - Campaign development and implementation
A smart, agile company that is flexible, adaptable, and responsive - Telephos provides the perfect answer! Auckland and New Zealandwide