Tauranga Mount Taxis has the largest and most comprehensive fleet in the bay. Our fleet has 50 vehicles including Cars, Hybrid Cars, Vans, Mobility Taxis, Maxi Taxis and Total Mobility Vans.
Ask about our environmentally considerate taxis, tours of the Bay of Plenty, airport and cruise transfers, parcel & document delivery. Most vehicles have security cameras for the safety of drivers and the passengers.
All vehicles have mobile EFTPOS and Credit Card facilities and of course since we are TaxiCharge Partners we are pleased to accept your TaxiCharge cards and vouchers.
This was our first and last experience using Tauranga Mount Taxis. I ordered a taxi well in advance(11hrs) to get home at New Years, not a problem, time and location confirmed, ride home sorted.
The time came, we waited, it didn't show, we called them twice and they said we are a "priority" and that someone will be out ASAP, so we waited some more, it still didn't show. 7 hrs after booking time no show and no txt or call to say nobody is coming. Now able to drive home after a uncomfortable sleep on the couch.
To be trusted, if they take a booking they should honour it, otherwise what's the point of booking! At the very least, if they are having trouble getting a driver out, it is so crucial to a sound taxi company to communicate it. Then people have the opportunity to make other arrangements, certainly don't tell us we are a "priority", when we are obviously not!
The only remotely good thing is they made an effort to clarify the booking when I made it, to make sure they had the time and location for pickup correct, which instilled me with a little confidence, (which is now long gone).