I had a wedding dress altered here, and I wouldn't recommend it. I had it shortened, bustled and straps put on, but had to go back about 7 times as the straps were not put on straight over and over, and by the time they were straight they'd been made too short and the dress sat too high on the day. The button to close the back panel was also removed on my last trip without them letting me know, so we couldn't do it up on the day. The nicest thing about this place is a lovely girl who works on reception; but the alterationist I saw most of was grumpy and unhelpful. Overall this was a very stressful experience (the dress didn't have straight straps until 2 days before the wedding, when it had been with Sue's for over a month) and for $500 it was really disappointing, as I went to Sue's specifically as they had good reviews for wedding dress alterations.