Smith&Smith® Glass is New Zealand's leading vehicle glass repair & glass replacement company.
With over 60 locations across New Zealand and the largest number of mobile glass repair technicians, you can count on us to be close by when you need us. We can repair chipped windscreens & replace vehicle glass on most makes, models or age of vehicles.
Smith&Smith® can help with your insurance paperwork. And thanks to your vehicle glass insurance cover the repair is usually free!
Our customer service is available 24/7. For quality vehicle glass service and a lifetime guarantee on all workmanship call Smith and Smith Glass.
Wasn't impressed with the work. Had a cracked windscreen to be replaced and have a rain sensor which they knew about. Had it replaced only to find that the rain sensor didn't work the next day when it rained. Took my car back for them to check what was wrong and after an hr of waiting around watching a "technician" try to figure out the problem and tying to blame it on my fuses, they finally figured that there were bubbles between the glass and sensor which was from poor installation. Had to wait another week for a new windscreen again. Both times the windscreen was replaced, the guys left a mess in my car, bits of plastic and dirt around the center console and gouges out of the rain sensor cover and a gouge in my glove box door. This is a sign of rough work and no regard for the customers property. Not dealing with Smith and Smith again.
Hi Sarah, Please accept my apologies for the bad service you have received and all the inconvenience caused to you by having to come back to have the rain sensors checked and a new screen put in again. This is not how we want our customers to be treated. I would like to investigate further to prevent a situation like this from happening again. In order to do so I need your car rego and contact number. Please can you send it to me at Customer.Care@smithandsmith.co.nz and I will contact you. Kind regards, Jenny.
22 February 2017
130 Lower Dent Street Whangarei Whangarei