Smith&Smith® Glass is New Zealand's leading vehicle glass repair & glass replacement company.
With over 60 locations across New Zealand and the largest number of mobile glass repair technicians, you can count on us to be close by when you need us. We can repair chipped windscreens & replace vehicle glass on most makes, models or age of vehicles.
Smith&Smith® can help with your insurance paperwork. And thanks to your vehicle glass insurance cover the repair is usually free!
Our customer service is available 24/7. For quality vehicle glass service and a lifetime guarantee on all workmanship call Smith and Smith Glass.
My car's windscreen was smashed and i went to these guys for help. an order was made and i waited for my windscreen to arrive. during the process, these guys booked me in twice and both twice, after i turned up to the service centre, i was then told that the window hasnt arrived yet. A total waste of my time. I took time off work both times to take my car there. They could have informed me a day before or even on the day that the window hasnt arrived. Its not been 3 weeks and i am still waiting for my windscreen to arrive. and their customer service is terrible. when i was on the line with their call centre. instead of apologizing for wasting my time and having me running around like a idiot. They simply said " Its not our fault, the supplier informed us that the windscreen was going to arrive" . what do you mean its not your fault. its apart of your service, you could have simply given me a call and told me that the window hasnt arrived. really poor customer serviced. Never going to use you guys again.
waited all week 5 working days for the installer , then , he cancelled home visit as there was some showers, we managed to get the car to the workshop that day at 9.20am waited all day until 4 pm rang and they just finished . workman ship was good .communication and scheduling was very poor . didn't get new wiper blade that was told we would :(
Fantastic service! I rang my insurance company on Saturday morning and 2 hours later Smith and Smith followed up. They booked me in for a windscreen replacement and offered me the mobile service so everything was organised over the phone and easy. They also noticed that my wiper blades needed replacing and fixed those for me too. I would really recommend these guys
Great service from start to finish! People on the phone were wonderful, the service was in the next few days and very prompt with timing. The guy fixing the windscreen did a great job and my insurance covered it all.
It took 3 times for them to get the right tailgate glass for our Toyota Hi lux. Had the vehicle off the road for 1 1/2 the first time before we got told that they had received the wrong glass. Had to get AA Insurance to chase it up in the end. Third time the glass was fitted, but we had to change the locks which we had left with the vehicle.
Servicing: Takapuna, Browns Bay, Milford, Birkenhead, Mairangi Bay, Northcote, Albany, Devonport, Glenfield