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Lovely food and staff. Make a really nice hot chocolate and the self saucing sausage roll is yummy too. I like that there is lots of room for kids and it's not open to the road where kids could possibly escape. Always something on or hosting something and great to their community.
Terrible service from behind the counter when I was ordering. Little knowledge on what was gluten free. I was given blatent attitude that they couldn't be bothered with my questons. Orderd a gluten free kids platter, got fries, blue and red m & ms, apple (that was turning brown) and some raisins - what is healthy about this??? Was completely shocked. To top it off my hubby found a two pieces of plastic in his rissoto ball. When I approached the person behind the counter about this - they couldn't have cared less - no remibursement of meal or a new one offered etc.
I followed up with a phone call to the owners after our experience - they seemed genuinely shocked with my feedback and said that they would follow up and promised to ring me back. I never recieved a phone call back and no suggestions of remibursemening us on our food.
I was completey shocked with service and the type of food that was served. There is a sign outside stating paleo, glute free etc, I found little of this food available.
Wouldn't go back.
Delicous foods, ranging from cakes and sweet things that cater for a mixture of DF, GF and paleo, to salads, sandwiches, soups, coffees. They have an organic food area where you can by fresh fruit & veges and other things like coconut oil. They have raw milk too! always delicious
Gables Arcade, 96 High Street Rangiora
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