Rangiora Mazda are a Automotive Repairs provider. We have served customers in the Canterbury Region and have been a trusted provider for 20 years. Please contact us for more information.
Took my car here for a warrant and service a few years back. The warrant was completed by the owner who failed it for it's brakes. When I checked the allowable limit, I found my car was within the limit allowed. When I questioned it the owner issued me with a warrant. I thought this was pretty sloppy service and got the impression he had tried to take advantage (by trying to get me to get them to fix my brakes) because he thought I would not know any better. I decided to give them another chance and went back for my next WOF. This time one of the staff completed it for me instead of the owner and he was very professional and helpful and explained things fully to me (which is why I have not given this a single star review). They have courtesy cars available on request, although the one I was loaned was an older vehicle and it had very little petrol in it and needed topping up. They seem to know what they are doing mechanics-wise, but if they try to up-sell you on anything it might pay to check yourself if it really needs it or get a second opinion from another mechanic. The location is on a busy road which makes it difficult to get in and out of. I now use a different garage to service my car, as I didn't feel I could trust this one fully.
Thank you for your review. We apologize for any short comings our service to you has been less than our normal high standard. One of the core values our management and team prides itself on is trust. This has been within our culture since starting out and are confident it still exists within our current team. As this review is based on an experience from a few years ago and without knowing the actual circumstances surrounding your w.o.f inspection at the time it is extremely difficult to provide any useful feedback for yourself or pass any relevant comment.
26 February 2018
27 Southbrook Road Rangiora
Business Mentors NZ
Motor Trade Association (Inc)
PO BOX 669 RANGIORA 7440
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