We had no idea of the cover we needed. Matt was exceptional with his knowledge and understanding of what we required for our insurance. He took time out of his busy day to meet with me not once but several times until I fully understood everything. I would fully recommend Matt to any- one who was as dumb as me with insurance needs. Great job Matt, you were a life saver.
I have always found insurance a daunting task to organise and had no idea where to start, and therefore didn't - very risky! Upon meeting Matt I found him to be extremely well educated within the industry with a very personal approach towards us, our circumstances and our future plans ensuring everything is tailored for us accordingly. Anytime we have a question Matt or Lisa are always there with the answer straight away. Putting it simply, Matt makes insurance very clear and easy and to me that's priceless. I will always highly recommend Matt to any friends, family, clients or colleagues.
Fantastic advice and service when i set up my insurances with Matt... and when i had to make a claim he was totally on the ball, and looking for ways to get the best possible outcome. Thanks Matt, you rock!
We started a business a year ago and no insurances other than car and house. Matt came to our house which was great. He is very likeable and easy to get on with but most importantly really knows about insurances and can communicate with you so you can understand what you are doing. He fully informed us about our insurance options but was great in letting us make the decision with no pressure from him. It would have taken us a lot of time and effort - and very probably not as good an outcome to have achieved what Matt did for us. We also might have taken quite a while to get around to it due to the above. However we can relax and have piece of mind knowing that we are protected and have the best value for our money. Also that should we ever need our insurance that we can phone Matt who is a pleasure to deal with - and know that he will take care of the claim for us. Thank goodness our accountant recommended him and so do we to anyone needing insurances or review of them.
Matt is very easy and comfortable to work with, very approachable personality, and very professional with his expertise knowledge. We started with a conversation, after listening to me, Matt put a few proposals together for me, after a few questions, we have decided together what's the best option for my current situation, and it's all done, just like that. It's simple and headache free. Matt gives really good advice and it's all tailered for my needs, I trust Matt's characters and his professional knowledge 100%. I am just very glad I get to meet such a great professional to look after my insurance policies.I know I'm in good hand.
If you are seeking a 5 star experience setting up your insurance you can't go past Matt from Plus 4. Matt is able to convey information in real world speak, is a great listener and provides an easeful service that I highly recommend. We are still in the process of sorting out our insurance needs and throughout the process I have never felt pressured into making any decisions, Matt has the patience of a saint and is willing to take a step back when necessary and step forward when it counts.
I have found Matt great to work with and he now has me all sorted and insured! He is friendly, easy to deal with and honest. Plus Lisa is also so friendly, helpful and always efficient with replies. I highly recommend working with Matt and Lisa.
I now have peace of mind regarding my insurances which I didn't have before meeting Matt. Another broker (from another firm) had made recommendations that didn't sit comfortably with me.
Matt went above and beyond to address my concerns, researched my situation and spoke directly to the insurance company on my behalf to get clarity and I am confident we have the right solution in place.
I was kept up to date at every stage of the review and implementation, the lines of communication were open all the time and there was never any confusion about what bits of paper to sign or what it all meant.
Just for a change it was a pleasure to go through the insurance review (something I had not looked forward to in the past).
I would recommend Matt and the team to anyone who wants to work with a top notch professional who really cares about the client and the advice that he gives.
Thanks to Matt for what made a really hard job so much easier. Insurance seems to be such a small-print world, you don't bother reading too far into it and end up taking the easiest one to save hassle which doesn't always work out to be the best - as we found out with all the exclusions we currently had. We were given all the options and never felt at any stage that we had to go with one option over the other so Thanks heaps for making it so easy!
As relatively new business owners and just having started a family, Matt was able to assess our insurance needs, explain why our then-current insurance was not covering nearly as much as we thought it was and then provide updated solutions that were tailored to us and our current situation. He was able to work within our budget and came up with various options for us to consider. We are now paying a very similar amount to what we were previously, are saving a lot more on our ACC bills and are using those savings to pay for insurance that really covers our specific needs to a lot higher level of cover. Matt was great to work with, always explaining things clearly and made it all very easy by visiting us at home at convenient times for us which was really appreciated as we had a new baby in the house! We would highly recommend Matt and Plus 4 Insurance to help out with your insurance needs.
We spoke to Matt several times regarding our options for Insurance, however through a range of circustances we took over a year to have the time to sit down and assess what he had to offer through Plus 4 thoroughly. We really appreciated the 'non pushy' approach Matt took to the process. Matt's knowledge of the policies and products on offer was excellent and he was able to answer our many questions. He gave us confidence that should we have an issue he would work hard, with our best interests at heart, to get a good resolution and when it comes down to a broker that is the key. Matt is one of the younger brokers we have encountered and his fresh approach appealed to us. The other staff at Plus 4 we have dealt with have also been friendly, knowledgable and helpful. I have recommended Matt to friends and family and will continue to do so.
I had worked at Raywhite for nearly 6 months and being the first time I was self employed I was extremely naive as I had no idea that I even needed health & income insurance. I was referred to Matt from Plus 4 through a colleague of mine here at Raywhite and he was incredibly helpful in finding the most suitable insurance plan. I would highly recommend Matt to anyone wanting to seek advice for the best insurance options available to them.
When I bought my first home in 2011 Matt did a really good job of talking me through all the different insurance options to help me work out which was the best, and most affordable, for my situation. He was very professional and friendly, and the contact I have had since about my options each year has been just right. Thanks for your help Matt!