Very good customer service by Lance the store owner, was questioning about a new exhaust system for my ford falcon ute he was able to advise me on the kind of exhaust pipes and systems they have on the market today. He is very knowledgeable
Had my brakes replaced by these guys before Christmas. I took my car back in May for the follow up to this and as my brake pedal had a bit of play. Told someone would meet me to drop it off at 7.30am and nobody turned up until 7.50am. Even though I'd booked it in, my car was with Lance for 2 days and 3 times I had to call to follow up. Lance said the brake master cylinder needed to be replaced and he quoted $600 - $1000. I rang 3 branches of the AA who quoted $400 - $600 for the same work with an aftermarket product. I picked my car up from Lance, took it to AA who discovered the brake line simply needed a bleed to remove air from the line and the brake pedal works perfectly now. Huge difference between $600-$1000 and $75. Massive difference between a new brake master cylinder (not even aftermarket) and bleeding a brake line. I recommend you give these guys a massive swerve as they were hard to get a straight story out of about how long it would take and then they quoted and wanted to replace something that doesn't appear to be broken.
Really helpful staff. Visited without an appointment this morning as a belt was squealing on my vehicle. Was informed straight away that they could take a look, a polite gentleman named Simon informed us immediately that it was quite likely to be the alternator belt but needed to be adjusted and then checked, to my surprise they did it straight away and within half hour my car was no longer making a squealing noise! The whole thing only cost me $40 and the efficiency and courteous manner from simon couldn't have been better. Nice to know that honesty and integrity sill exist in the motor trade. Thank you simon and thank you pit stop!
Servicing: New Zealand
Motor Trade Association (Inc)
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