I had a great first experience at Phillip & Guy. However, upon returning for the second time with confidence and a $250 bill later I discovered after my first hair wash the colour used had fully come out 4 inches from my roots. Leaving me with regrowth that I originally walked in with. When confronting the owner about this I was not only told to pay to correct it, but blocked for insisting on a correction or a refund. Will not be returning
I had my hair straightened and cut by Charlotte, my hair is quite long and I find it really hard to find a hairdresser I trust. Being an ex- hairdresser myself I'm extremely picky and I know exactly what I want . Charlotte listened to my concerns and offered advice without being forceful. Now she also colours my hair and I love the result and how thorough she is!
This is definitely my new salon !!
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