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Have to agree with the other reviewers. I can't figure out how this place has not been shut down. They have zero knowledge and don't seem to care about animal wellbeing. The store is a mess. Do not shop here and don't support them.
I have heard terrible things about this place and they've been investigated by the SPCA for poor animal care. Unfortunately I had to pick up some flea treatment and they were the only place open. The guy there could barely understand what I was asking for and seemed rude and completely lacking knowledge of any pet requirements. The place seemed dirty and I don't know how they are still open. Needless to say I left without making a purchase. DO NOT RECOMMEND. think of the animals. These are not nice people.
Stay away!!! No management to take responsibility. Took an aquarium light unit into the store to show the sales person for a replacement. Turns out that he sold me the wrong size despite looking at my old unit. Took it back to him 30mins later and he could not sell me what I required. But he refused to refund despite making the mistake. No manager to complain to and his boss does not show up so no way of escalating and no solution. Just a light unit too small for my tank
370 Onehunga Mall Onehunga Auckland 1061
shop2 Dominion Road Mt Eden Auckland 1446
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