I had been recommended pb tech in henderson a couple of times by people I know, so when I needed a new cord for my laptop, I knew it was time to visit. I didnt like my experience at all and didnt end up leaving with what I needed. The staff dont offer their assistance, and when you ask for it, they seem uniterested to help. Im not very technical, so needed help with finding what I needed. I didnt get it so I left and went elsewhere.
Local store for me, parking is best at the read side.
A week ago bought another item from them as do go to them a lot and staff member helped us out with providing good knowledge about the router we were trying to buy.
Guess what, we bought it and their pricing on that router was already cheaper than the others.
we were offered a bit more discount as there were few places who had it a bit cheaper but we still got the best price.
Only downside is sometimes I have seen that you may not get the attention you want, credit card usage attracts surcharge and your desired item may not be in stock.
Not impressed. Im not computer savy, and I walked into the store looking lost and confused, had no idea what I was looking for and needed assistance. There were 7 staff members there and the store was not busy at all. Not one of them got up to ask if I needed assistance. I had to walk to the counter to ask for help, when the staff member then screamed across the store in a different language at another staff member to come help me. He didnt look impressed and made me feel stupid, I ended up leaving and taking my money elsewhere.
By far the WORST store ever! Not only fails to provide correct advice, but provides the worst customer service, as their manager directed customers to 'go to another store.'
Customer wanted to buy an ipad 2 air, and the manager attempted to use an ipad air and said it was ipad 2 air! This is absolutely ridiculous.
Highly not recommended! This store not only fails to comply with the Customer Guarantee Act, but also has the worst customer service. We will be reporting this to the Commerce Commission on Monday.
29 Railside Ave Henderson Auckland