We had a property we rented out for nearly ten years in Upper Hutt. Oxygen managed it for the last four years after buying out the previous property managers. Very average service. Was clear they work only for themselves. I don't expect there was a property investor amongst any of their team as they had no understanding of how to prioritise expenses. Bad quality tenants during the years they managed the property, with constant demands for expenditure and poor maintenance. This was a factor in our deciding to sell the property, and on doing so several more issues came to light regarding the maintenance of the property that should've come to light during property inspections. All issues resulting in requests for expenditure from the landlord, and even when approved, work requests took months to be completed, which I'm sure annoyed the tenants as much as us as landlords. Investors, look elsewhere for property managers.