In the Restaurants category, McDonald's Family Restaurants is located in the Canterbury Region and are here to help you. Check out McDonald's Family Restaurants today. We await your call!
Would be one of the worst in the chain. I did a visit a few months ago and received 4 cheese burgers with no onion in them and if i was lucky a 1/4 of a teaspoon of sauce. My fries were also stone cold and rock solid. I took my meal back and showed the manager who refused to remake my meal. I got a little angry. He then proceeded to be short with his staff member making him process a refund and then yelled at me "we dont want you or you business, get out". I left and the next day i called the head office to lay a formal complaint. It took me 6 calls to head office before the owner of the store phoned me. He the apologised and offered 4 vouchers for 4 free combos. I accepted and he said he would drop them in my letterbox the next morning. I waited all day and nothing was put in my mail box so i made call 7 to head office and the following day the vouchers were in my mail box. Really not impressed at all and i will not return.
The food and service has always been good. The thing is the internal restaurant is always filthy. Rubbish everywhere and the toilets I wouldn't even want to touch. Need to pick up their clean up game.
Food is good and the location/convenience is great, but I find it so annoying that they close so early! I went once and I swear they'd closed earlier than they were supposed to (like 10pm) ended up driving to Rangiora McD's which has much more flexible hours.
Cnr Williams & Hilton Streets Kaiapoi
Enter your Fly Buys number to earn 3 points for this review.