Our staff are extremely motivated, compassionate and focused towards all pets in the facility. We take full pride in the service which we offer to our guests with all pets receiving the same attention every day.
As per the YP guidelines all information has to be correct.
1. you did not at any time request to view the play areas, so this comment is an assumption
2. all prices are public therefore prior research would have been an advantage
3. constructive information provided was not to your liking so you have decided to make it an issue.
I hope your comments have provided you with satisfaction and that the experience enriched your day, however, without a right of reply, it is still only a one sided story.