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Very affordable and some great bargains but to be honest, they need to spend more time on making the shop a bit tidier. It's worse than the warehouse, especially the clothing department tables which are often a horrible mess. I don't understand the registers in the middle of the store, always massive lines! Sure its great to save on labour costs but come on, it's a little ridiculous really.
Wish the shelves were restocked more frequently. Love the products and the prices. Very affordable and decent quality. Spacious store. Staff are helpful and approachable. Wish there were more self checkouts so you don’t have to wait too long!
Absolutely love Kmart! They have lots of great stuff. I can't wait to buy my Christmas decorations this year from here. There's a great range of kids toys and clothes, great for getting birthday presents! Checkouts can have big lines due to the stores popularity but in my experience the staff do their best to make it faster. I've always found it very helpful and haven't had to wait a very long time for a checkout
Love how vast the store is, its set up reasonably well, its a hassel having the checkouts at the back of the store, but mainly becsuse you spot something else to buy... whoops. Like the huge range offered at great prices. Service is usually good. On the odd occasion you get a staff member whos having an off day. I had a staff member who was quite abrupt and a bit rude when I notice an item, which was reduce stickered was still scanning as full price. I enquired with the staff member who insinuated I had stickered the item myself. Needless to say when she checked another staff member confirmed it was reduced as he had stickered the item. The staff member didnt apologize but seemed less hostile. I havnt let 1 experience ruin my view on one of my favourite stores ... although I try not to interact with the staff member on the occasions where I have noticed shes working. Other then that its a great store.
The Plaza The Square Palmerston North
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