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No complaints about the food or service but this location is always so understaffed that they close down the eating area upstairs (which is a much nicer place to eat than downstairs where everyone is standing waiting to order). The staff do their best but being constantly understaffed ruins the experience!
I visited your premises the other day. I had wanted to use the drive-through, but a car (supposedly a staff member's) was blocking the entrance to it, so I had to go inside. The service was exceptionally slow with only one till open. There were other staff about who didn't seem to be doing much. A queue of 6 people gathered behind me, but no further tills were opened. Certainly not what you'd expect from a "fast food" joint.
They never put enough seasoning on the chips and most of the time the chips are soggy. It's disappointing when the drive through is too full to use as well because service is very slow in store. They don't usually forget anything from the order though
1 Johnsonville Road Wellington
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