I visited your premises the other day. I had wanted to use the drive-through, but a car (supposedly a staff member's) was blocking the entrance to it, so I had to go inside. The service was exceptionally slow with only one till open. There were other staff about who didn't seem to be doing much. A queue of 6 people gathered behind me, but no further tills were opened. Certainly not what you'd expect from a "fast food" joint.