No complaints about the food or service but this location is always so understaffed that they close down the eating area upstairs (which is a much nicer place to eat than downstairs where everyone is standing waiting to order). The staff do their best but being constantly understaffed ruins the experience!
I visited your premises the other day. I had wanted to use the drive-through, but a car (supposedly a staff member's) was blocking the entrance to it, so I had to go inside. The service was exceptionally slow with only one till open. There were other staff about who didn't seem to be doing much. A queue of 6 people gathered behind me, but no further tills were opened. Certainly not what you'd expect from a "fast food" joint.
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