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the drive thru is the worst by far I have experienced. It took me ages to wait for my turn. But still I prefer there fried chicken as I grew up with it. They have cost friendly deals aswell which is one of the reason I wait. If you are in a hurry or very hungry and need to eat asap on lunch time or dinner time I would not recommend this place.
8/10 times of ordering through the drive thru my order has been given to me with things missing, it is always busy inside and not enough staff working. By the time you've waited for 20min in drive thru there is very little patience left to get order corrected. Coupons available online are great however.
I ordered Zenger Burger from this Henderson KFC for a few times, every time I feel the chicken they made was to try and did not taste great. I think they need to improve staff training in terms of how to make juicy chicken.
Waited almost half an hr on a Saturday night in the drive thru (maybe because its nearing closing time?) But it probably would have been faster to order in store! Don't complain the food quality, just the wait in the drive thru lane :(
Cnr Lincoln Rd & Universal Drive Henderson Auckland
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