Decided to bring my business here to support a small locally owned family business. Unfortunately I was made to regret this decision. Kelvin Gordon assured me he could fix a part that would normally need to go back to the manufacturer. I took his word at this. After a wasted morning and 3 misdiagnoses of the issue I was sent on my way with a seemingly functioning bike and a hefty bill for labour and parts. However my afternoon ride was not to be, the problem persisted and my ride was ruined. Upon returning to the shop I was met by the obnoxious owner who refused to amend the problem or to refund me the $160 I paid. There are many reputable bike shops in Nelson; bring your business to them and avoid these crooks.
109 Rutherford St Nelson 7010
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