Great location and good service. We Booked the Lambton Room however the big problem is, the bed was way too hard or the pillows was more suitable for back sleepers. We wanted to get away from our kids for a night to get a good rest and did not expected the worse, the only thing that looked comfortable was the couch. If only the bed didn't feel like a brick and that it didn't left us with a stiff neck for a whole week we would have loved to come back.
My husband and I stayed here in 2009, the staff were wonderful, the amenities and room were exceptional and the location was perfect.
I would have NO hesitation in recommending this establishment. My husband and I usually stay in 5 star accommodation and in our opinion the James Chancellor Wellington was equal to some of the 5 star establishments we have stayed in.
We were to stay here again in October 2013, but due to unforeseen circumstances we had to cancel our trip to NZ.
Cant beat the location. Right on Lambton Quay in the middle of the city. Try get a lower level room as the higher you go the more it seems like you are swaying!! Restaurant had a great view and room was standard.