Love going to Metro in town! Friendly staff... if you can find any... and the cinemas are always clean, tidy, smell good and regular patrols by duty staff enforce their no-talking policy most of the time.
Love the fact you can get 4hrs free parking by validating your parking stub at the counter - time for a movie and a feed and costs you nothing more to have the car only moments away.
As usual though, the food is horrendously over-priced, and can take a while to get to you due to low staff-counts. Personally, I think you're better to eat downstairs before the movie, and bring your own drinks and snacks.
$11 Tuesdays are a great deal to see the latest movies for a reasonable price. Also at Hoyts Metro a few of their cinemas have Lazy Boys seats at no extra cost. Only disappointment was that they had Aircon in cinema on during the movie so it was quite cold and uncomfortable.