Explain it this way; Phone call made, plumber arrived very quickly. Friendly and keen to help.
Job assessed and explained.
Job done efficiently and with no mucking about.
Job completed and explanation given for the parts used and why they were needed.
Account sent through and a follow up mail with thank you for paying.
Now listed as "my plumber".
Another great Greytown tradesman.
Amazing plumber. I would not use anyone else (if I can help it!).
He's unfailingly polite, easy to get a hold of. He's a hard worker and not afraid to get his hands dirty.
He's fixed up many a f-up from other tradespeople, and I'm glad to have him onside.