Awful experience with the dentist. He was rude, unprofessional and didn't listen to my concerns. I felt he was very aggressive - banging my teeth hard and asking if it hurt "yes, because you're hitting my teeth with a metal object!" And pushing the sides of my face, neck and head together very hard and asking if it hurt "ummm... Yes! But because your doing that and it hurts". Found hum curt and wish I hadn't bothered going - he failed to explain the referral to a specialist process to me, despite me asking twice and then giving up.
Came in here with my partner who had to have his tooth pulled. He initially had a consultation and then came back a few days later for the proceedure. Within half an hour it was done and he was pain free. Cost was very minimal and dentist was very kind and took her time to explain to him what was happening. Would definitley recommend, heaps cheaper than going to a regular dentist practice and a lot cheaper!!
We were booked in for an extraction, though on the day the extraction couldn't be done because stitches were required, and one 1 dentist does stitches, he only works 2 days a week... we were still charged $90 though for being told that it couldn't be done. I called and spoke with Merle who told me to write an email to the practice manage, however I received a reply from a junior dentist. We went to another branch of white cross and had absolutely no problem, the other branch was also cheaper. All the junior dentist seemed interested in cleaning the teeth, rather than fixing the problem. Not happy with the reception team or the junior dentist.