Customer service techniques need an improvement as I wasnt impressed. I like coming here and buying things for my nieces and nephews but the staff just kind of ignored me the whole time I was in the store. I asked if they had any more sizes other than what was on the tables and got a rude 'no'. Thats it. I didnt end up buying anything from here and went to a different footlocker store.
One of the better footlockers that I have been too, the staff are really nice. I dont know anything about shoes, just know that my grandkids like the latest ones. The staff are patient with me, and make recommendations when I come in. They even point me in the direction of shoes on special/sale also which I appreciate.
I got greeted for sure and mind you I got almost greeted or asked by mostly by every staff, lol. I would call it good as they were making sure if I have had been looked after. You do get to score their discount any time, good range and very nicely laid out.
Shop 286, Sylvia Park Mall, Mt Wellington Highway Auckland
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