Friendly and helpful staff who were patient and gave useful advice. Response time to emails was fairly good (could be better).
The airline ended up changing the flight details (to our detriment), Flight Centre staff were good at trying to get the airline to give us better options but we ended up cancelling the initial flight and making a new booking with a different airline (we found the deal ourselves and asked Flight Centre to book). Overall good, some things could be better (accepting that some things were beyond their control). Also closed on a Sunday which is inconvenient.
Shop 4, Broadway Plaza, 154-168 Broadway, Newmarket Auckland 1023