i also found it difficult to cancel my account, i had to ring them to do so too, this was good to start with but trying to rent out new release movies is really hard as they are always out and you end up having to wait 3 or 4 months to watch them
Very hard to cancel out of this service, need to make sure your cue is empty, then suspend your account, then have to physically ring to get it cancelled. Now currently waiting on phone for a actual person. 0800 number is not the correct number to ring for a cancellation. If you don't ring and cancel then they keep taking the monthly charge from your bank account.
Website: www.fatso.co.nz, Auckland
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