Ordered a delivery online on a weekend. On the Tuesday recieve a text saying prepare for delivery. Still waiting over a week now. Bit rubbish to keep a dog locked up for a delivery thats going to come when? Left 3 messages for them to call me to let me know whats happening. Nothing. They arent interested and simply dont care. Im leaving them.
I attempted to sign up with Elgas as a new LPG customer. I had to follow up their emails myself after being informed I would be contacted within one business day and not hearing anything after 3. I then asked to be called an hour before they made the first gas bottle delivery so I could be home to make sure it could be connected ok (and to unlock the current bottles which would need moving). I was not called, I know they attempted to do the delivery as my neighbour said they had come. I've had no follow-up contact from them at all and it's been 3 weeks. I'm going to try Nova now!