Ecolab serves customers in the Auckland Region and are in the Food Safety Consultants category. We welcome your enquiry.
Disappointing customer service from the NZ team, not willing to help or apologies when they are at fault. I have found that the helpful reps are working in Australia, so are hard to get hold of and do not tend to reply to emails/calls until a few days later. Delivery times can be unclear (seems selected products are shipped from AUS) I do try to shop elsewhere where possible purely because of reliability and ease. Products are always great and most are MPI approved, which is a big bonus, but if there were more options around I would probably stop ordering from Ecolab all together.
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