I would have given this a lower rating when it wa downtown cinemas, but now it has changed to event cinema it is so much better. Way cheaper prices, join the cinebuzz scheme for free and every time you go to 5 movies, you get a complimentary ticket. Way better!
Took the two teens yesterday to see the new Spiderman movie, very helpful lady serving in the snackbar told me the exact time movie would finish so I could get back in time. Very clean and well run , Has had a change of name but I can't recall what it is, might be "Event Cinemas"
Great location and wide range of parking options, great food, good customer service and selection of movies; however their cinemas are in need of some touch ups and perhaps even look at some better seats that are more comfortable and accommodating to everyone, I do miss the food court downstairs though.
I give this cinema a 4 because I love how the cinema has lots of parking, it's food and front service is good, the theatre is clean and comfortable, the movie always starts on time, I love how you can buy your tickets online too. It loses one star for it's lack of human customer service, meaning businesses should show that they appreciate their customers by just smiling, saying hello, taking time to look at people, not stand around talking to each other (at least not more so than you say hello and notice your customers), ask your customers (especially those with kids) if they need some help to their seat. Good customer service, especially the human factor, should be effortless.
Broadway Avenue Palmerston North
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