Discount Taxis was formed in 1989 to provide lower priced taxis for the people of Auckland. We have approximately 250 vehicles in our fleet including both cars and mini vans for up to 9 passengers.
We offer super low set cash fairs to and from the Auckland Airport.
Car - $35 from Auckland CBD to Airport (cash price)
Van - $45 from Auckland CBD to Airport (cash price)
* Ask us about a special airport fare from your area.
What makes us different?
Discount Taxis Ltd. was formed in 1989, New Zealand owned, but is proud to have drivers from all around the world. We provide excellent service, and are appreciated by many millions of customers who have happily, economically & safely transported to their destinations. We provide lower priced taxis and we have approximately 250 vehicles in our fleet including both cars and mini vans for up to 9 passengers. We offer Taxi services at super low set fares rates.
Told only once we get to the airport that the driver takes cash only... seriously unacceptable to have to run around inside the terminal to find cash in a cashless society. If i missd my flight i would be taking you to the small claims court.
Me and my sister with her daughter, we were waiting in front of Pak n save in royal oak, we called at 4:30pm, still waiting right up to 6:00pm, rung three times, they kept saying there be there in 15 minutes, we end up carrying our 6 bags of food home we gave up waiting, been happening every week lately, really getting bad
Absolutely shocking taxi company! Do not use. I was picked up at 4am by my driver who was using his phone a lot of the time, he then stole my phone before i left, and the police had to get it back as i had a flight to new plymouth! I finally got my phone back and the NZ Transport Agency gave a final warning to the driver and the company.
We were utterly disgusted with the service we received today. When we called the operator (around 10:35am) to book a taxi there was no common courtesy displayed. The operator asked where are you going, name, pick up location and then hung up without even confirming that there was a taxi coming to pick us up. We thought okay well we have made the booking so we will just wait and see if a taxi comes. The taxi came to the opposite side of the street and since it was raining and we were carrying a computer (CPU), we had asked the taxi to come to our side of the street. The taxi driver (KUMAR 52) made a u-turn and was stopping on Queen St where we were getting on. Despite the fact that traffic was not moving in front of us, he kept yelling "Hurry up, hurry up, get in I can't stop here". He even saw that we were carrying a heavy CPU and we told him that, yet he still kept yelling "I said hurry up, you shouldn't ask for a taxi from here". If this was not a suitable location to pick us up from then why did your company even accept the booking?
If it had not been raining we would have carried the CPU home ourselves, before even thinking about getting into the taxi with this man. We then asked if he accepted EFTPOS as that it pretty standard in today's day and age. His response in a rude tone was "You didn't ask for EFTPOS did you?". I said to him "We were not told that it is cash only either". He did not offer to stop at an ATM or even ask if we had cash on us. When we finally got to our location, the fare was $4.30 but since we did not have any cash on us we told him that we would go and get cash from a nearby store. One of us even stayed in the taxi as "insurance". When we told him that we would go and get cash he let out a big sigh, as though he had been inconvenienced.
It was a short distance and no doubt the fare would be small, but had the experience been a good one I would have tipped him well. After this experience I did not even want to tip him, but when we gave him the $10 he only gave us back $5 in change. It is not about the money, it is about the principle of customer service. I will never use your company again no matter how much cheaper it is. Now that I read your "About Us" page the only thing that comes to mind is you have a great writer. I will not recommend this company to anyone ever again as I would rather pay extra for good customer service.
Booked a cab from the international terminal at Auckland airport. I was promised a taxi would turn up in 10-15 minutes. The taxi turned up on time. Very professional service, clean vehicle and courteous driver.
Rung them for a taxi to come pick me up from work about a km from Vector. It happened to be at the same time a show was finishing at Vector. I had a very arrogant man tell me to go get one off the street "like everyone else" despite the fact I wasn't near Vector arena. I am a young woman alone standing on the road at 11pm. Worst possible customer service. Would never recommend.