Have you had an accident? Want a panel beater to fix your car? Are you looking for Insurance & Manufacturer Repairer? Look no further! Contact Crystal Panelbeaters Ltd today ¿ Auckland¿s leading choice for all panel beating and collision repair services.
An IAG Gold repairer, Crystal Panelbeaters undertake jobs of all sizes, from minor repairs to major jobs. With more than 35 years of experience, we are experts in our field and can deal with all makes and models of vehicles. Our Collision Repair Technicians are I-CAR trained professionals who provide top quality workmanship at best prices.
Our comprehensive range of services includes but is not limited to: All Types of Collision & Smash Repairs ¿ Minor or Major Chassis Alignment Repairs & Replacement of Structural Panels W.O.F Repairs (Structural or Rust) Fixing Dents, Scratches, Plastic Bumpers Alloy Wheel Repair/Refinish Courtesy Cars Plastic Welding
* Much More
We are M.T.A & C.R.A Accredited and Industry leaders in Environmentally Aware Refinishing Technology & Practices.
For all your panel beating and collision repair requirements, visit Crystal Panelbeaters Ltd today. We deliver a flawless finish and will have your vehicle looking as good as new!
What makes us different?
We are one of Auckland's leading providers for Panel-beating & Collision Repair services. Our dedicated team are committed to delivering high quality and efficient workmanship that will have your vehicle safely back on the road in no time!
Was referred to by insurance company but the attitude of the receptionist was really bad. There is another more friendly receptionist but the one that is usually there has pretty bad attitude, especially over the phone. They should be nice to their customers especially first-time customers, you would think they will be in a good attitude hoping you to return but the manner the receptionist spoke over the phone made me not wanting to go back. Mechanics are a bit nicer but they had over-promised. The service took longer than they promised and also they didn't complete the work that they said they would. All in all would not be a returning customer.
We needed to have our Ford Mondeo repaired after being the innocent party in a car on car incident. The whole process from making a booking; dropping the vehicle off on agreed date; picking up a loan car through to helping out with a minor electrical issue at the end of the job was superb. The finished job looks great and now looks much better than before the accident! Ross and the team provided excellent customer care and nothing was a problem. Would not hesitate to use again and certainly will recommend to friends.
Took our MX5 to crystal panel beaters as it had been bumped in the rear. They assessed the damage and I was told they would be able to do the repair the following week.Got the call to take the car in as promised and was offered a loan car.Picked the car up on time and the quality of the workmanship was fantastic could not tell it had been damaged or where it had been repainted
Would not hesitate to use again.
Horrible clueless staff! My car was towed over to them by my insurance provider after it was stolen, but it was sitting in their shop for a whole week while their receptionist insisted it wasn't with them. When I was finally informed that the car had in fact been there the whole time (I was told this through my insurance and not by the Crystal staff), we went in to see the car. It was a long wait at the reception, while we were ignored by staff who were sitting at desks and answering calls. A staff member called Russell was extremely curt while he took us to our car that was parked away in a extremely tight corner of the garage. We couldn't get around the car to assess the damage to it, so asked if it could be moved out. Russell said "He couldn't be bothered" as it would take too much of his time, and that we should squeeze past the walls to have a look at the car (There really was no room!!). He then abruptly asked us to leave the premises and to never come back, saying that "We were being too demanding" and that he would leave the car outside for my insurance guys to pick up. After a long and heated conversation with Russell and another staff member, we were told multiple times to "Just be quiet" and "There's the door, mate". Disgusting, unprofessional and quite possibly racist behaviour!! I would never get my car serviced at Crystal Panelbeaters if they were the last repairers on earth!!
Worse people to deal with !! Been there last week for an insurance quote and was told to be contacted within 2 days. Nothing happened. I called them and found they are still waiting for the parts and will inform me once they get them.
1 week passed, no reply. I called them again and a guy over the phone who was speaking very rudely informed me parts are available and he can book me in for next week. I requested can it be done this week ?
His answer: "Go find someone else and hanged the phone on me" ...
Pathetic service and way to deal with customers....