In the Laundrettes category, Crystal Laundromat is located in the Auckland Region and are here to help. Check out Crystal Laundromat today!
I usually use this laundromat for a bulk load of duvets and bedsheets that don't fit in my machine. The owner himself is helpful and friendly but when I went to pick up my clothes the staff was very rude. I had paid fees for service but still had to get my own load. Not very impressed so next time will use the Self Service option.
Won't be going back here, your East Tamaki staff need a serious attitude readjustment. I asked a simple question about what temperature I should put My duvet inner on, all I get was a resting bitchface, then a "$6.50 please". As someone who's worked in customer service my whole working life, I'm appalled and my flatmates told me it was good there!? First impressions absolutely terrible. I actually had to pause and stop myself from telling the lady where to shove it and walk out. A simple, 'let's take a look at the care label so we can figure out what temp to put it on' would've been sufficient-some decent customer service..
I am astounded that this place received a bad review. I have taken my linen (after our many visitors) there on numerous occasions and am blown away at the efficient service , helpful staff and cleanliness of this laundromat! Every time I go there I want to tell the boss about his staff and the conditions of his business. Most impressed and would recommend it over and over again!
I was very dissapointed with the service I recieved from papakura, my husband (who is ill) was told to do it himself even though he was going to pay the extra service fee. I called to speak to a manager I was told no and to come down to the laundromat! Then hung up on! I will not be using this laundromat again, I myself own a business and I will be taking my business else where.. I would never allow my employees to speak to a client in the manner!! I hope you are held accountable...
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