Not my usual local countdown store but I shopped here over Easter when the other two were closed and was very happy - the layout was nice and it was easy to find what I needed. They have quite a large range of energy drinks you can buy in packs, and lots of protein cookies to choose from. There were specials basically everywhere too
Very well-looked after spacious store with all aisles labeled to help you out, staff are friendly as well - whenever you go to the deli section they are smiling and ready to get your order straight away. Bakery options are always fresh and it's really easy to find the specials (labels are always nice and bright!) good range of fresh produce too, I've never been and seen bruised fruit or anything like that
Always has the things I need. Staff have been friendly and helpful everytime I've gone in. This last time I went everything I wanted happened to be on special which made the experience even better. Everytime I visit Rotorua this is the only supermarket I go to.
I enjoy shopping here. Early opening and late closes are awesome. Friendly staff both on the floor and checkout, they are great with children when i have taken them shopping. Good selection, great onencard rewards and free fruit for kids is wonderful. The shop is clean and well stocked. Great to have plenty of car parking and baby car parks close to entrance.
This business appears clean, tidy and well managed. The floor area is accessible. Itmes are generally placed within reach but help is required for all above chair height items. The on floor staff usually appear too busy to help and somewhat tired. Checkout staff are entirely different. They seem friendly, real and helpful.
What I like about the Countdown stores is their customer service. Recently I bought a leg of lamb that was clearly 'off' (smell was gross). It was well within the sell-by-date so the lamb was replaced and the money refunded too! The store opens until late at night so often drop in then when it's quieter. Lots of specials.
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