Avoid this place like the plague! Repaired my iPhone screen and broke the Touch ID in the process. Then lied about it and said it was broken when they got it. I went in to find out what could be done and was met with arrogance and accusations. I left as I knew I was fighting a losing battle. Now my screen plays up every time I switch on my iPhone. Shoddy work, and I am out of pocket with a worse off phone. Again, avoid!
After seeing these review I understand i should have never gone there in the first place. They spent 3 days on my laptop said it had nothing to do with the screen connection as I had thought and that they had fixed it. Charged me 300$ and done. Went home opened my laptop. Took an hour to turn on because it kept starting then stopping then restarting and when i finally turned it on. Ibadjusted the screen and it switched off. Instantly. They literally spent 3 days doing bugger all and charged me for doing absolutely nothing. They should be shut down. They're useless.
Not great: Poor communication, attitude bordering on arrogance. It took a lot longer than promised, ended up more expensive (ok, I had agreed to the additional cost), and unfortunately did NOT fix the problem. After my first experience I'll go somewhere else
Not great: Poor communication, attitude bordering on arrogance. It took a lot longer than promised, ended up more expensive (ok, I had agreed to the additional cost), and unfortunately did NOT fix the problem. After my first experience I'll go somewhere else... :-(
Shoddy workmanship and complete disinterest when trying to complain. Had to go back multiple times in the same day to finally get my phone working (after being told it would be fixed within the hour). Still failed a few days later after I had left the city. Manager extremely unhelpful over phone when trying to explain my issues and outright lied about what he had promised me. Do not use.
found them very helpful. took my mac in to an apple authorized shop who told me there was nothing wrong with it i tried to explain that it wouldn't turn on, but they just said it was fine and charged me 200. but computer mates got it all fixed, good as new i was even able to get my money back for the other place
absolutely wonderful, couldn't recommend them enough!!!!!! I went into another store (one of their competitors) to get my macbook air fixed, not going to name names here but they were an apple "authorized" service centre, what a joke, it was a disaster and they ended up making it worse didn't even know what they were talking about. after wasting my time with them i went to computermate who were incredibly friendly and knew exactly what the problem was straight away, within a couple of hours i got a call back and was told it was fixed. fantastic work. thank you computer mate :-)
320 Princes St Dunedin
Otago Chamber of Commerce